Testimonials
Susan… “Very courteous- fair price!”
Cecil... "A very good experience."
John Nelson… “I always appreciated the world class customer service.”
MAJ. Ron and DJ Gesaman
Dear Mr Roberts,
I feel that I must bring to your attention the outstanding customer service my wife and I received from your company.
Our Saturn Vue had a front wheel bearing replaced by our Saturn dealer-ship in Virginia, 7 months prior and began to display the same problems in early February. Your service staff quickly diagnosed that the same wheel bearing needed replacement and informed us that this should be covered by the Saturn service warranty. My wife and I both greatly appreciated the expert knowledge, professional and courteous service that we received from your staff.
I have 22 years of service in the Army and respect the integrity that your establishment displayed to us. The resolution of this problem is one less concern for me and I am deeply appreciative of your assistance and support. We will continue to use your establishment in the future, and refer my friends and colleagues to your company. Please pass my thanks and appreciation to your entire staff.
Gary Garrett… “Very accommodating for our schedule.”
Larry Lybarger… “Good service, good work! Thanks.”
Jim…"Appreciate the friendly atmosphere and most of all the great work you do! Thanks."
Eva…"If someone had told me who to contact, It couldn’t have been any better."
Lynn Draper… “I especially enjoyed the friendly atmosphere. All to often now a days “service” is not always remembered but it was certainly appreciated. I will remember you next time we run into a problem with out vehicle. It’s good to know you can go to a car place you can trust. Thanks again!”
Tony Mattox… “Thank you so very much! Great job!”
Chuck Vincent… “You should put method of payments on the door. (i.e. visa, mastercard)”
Douglass Burgess… “We will be back- Thank you for driving us home after we left the car off. May your business be a great success and God bless you.”
Christopher Pate… “Would suggest asking “Is there any other issues with your vehicle we can take a look at for you?” –Think I would have had some other things taken care of if asked.”
Mark Carder… “Considering I spend $1700.00 with you, I feel comfortable with your facility and staff.”
Carol Bonnell… “Thank you for the generosity you showed with the 20% discount for a car being donated to someone in need. We are grateful!”
David Pevoto… “John kept me informed throughout the process of working on my truck. I appreciated the fact that he only did what was necessary to get my truck back running in good condition. In other words, he didn’t try to rip me off by adding unnecessary things to my bill. I appreciated that and will let others know. Thanks!”
Lori Morgenroth… “Nice neat waiting area/entrance- very courteous employees and very fast service. You’ll see our family again!”
Anne Hughes… “Very courteous and helpful staff. Went above and beyond. Thank you!!”
Karen Persyn… “I was very pleased with all aspects of the work and courteous service.”
Michael Schlather… “We are so glad that there are still such honest, hard-working people in the world.”
Katie and Mike Maloney… “Friendly, prompt service. Great “female” experience. Car not working after picking it up from a alternator replaced you picked it up quickly and assumed responsibility. Will come back and tell others we found a reputable auto service/body shop after looking for 9 years.”
Lee Throop… “Thank you for being able to say yes to all yes to all your questions above.”
Andrew Feutz… “The experience with your shop was great and very professional. I cannot say the same about bradzoil. Thanks for working with me and the insurance people. Sorry my car was on your lot so long.”
Valerie Prince… “Very courteous and organized. My questions were answered and I was well taken care of. I will recommend to friends, family and neighbors!”
Clint Stade… “I expected more to be wrong with my truck. You only repaired the problem and did not try to run up the bill. I greatly appreciate your truthfulness and honesty. Excellent facility.”
Crystal McNitt… “I am happy with your facility and will be returning. I greatly appreciated the customer contact and courteous service.”
Richard Howard… “The truck overheated first time we drove it. We took it back in and they replaced the thermostat, but we are still not sure it is working properly.”
Victor Serrano… “Your service was outstanding and I will continue to have my car serviced by your people in the future.”
Michael Zurenko… “Request 10% off my next bill because I’ll be back.”
John Long… “Although I was given an approximate time when my vehicle would be looked at, I wasn’t given an estimate on when it would be completed.”
Mahlon Burket… “Good job.”
Bob Remey… “Great job! I’ll be back when needed. Thanks!”
Simone Sposari… “Nice people- Very satisfied.”
Debbie Gildea… “Outstanding service! Thank you so much!”
Don Sladky… “Thanks for the quality work and friendly atmosphere.”
Lizabeth Garrett… “I plan on recommending you to everyone I know. I was treated better than I have ever been. Thank you.”
John Osborne… “Thanks a million!”
Mike Dillon… “Great service!”
Mike Stewart… “Very satisfied by the short amount of time to receive cost and repair- absolutely will recommend to family and friends, thank you!”
Yvonne Thompson… “Service fast/Fair price.”
Shirley Stewart… “Service and rates charged were great!!!
Gregory Smith… “We were stuck in Schertz, 60 miles from home on a Sunday, and appreciated your help and fast turn around!”
Eric Thomas… “Very happy with service. Thank you!!”
Roger Anderson… “Thanks for helping with Honda parts!”
Susan Delano… “The service was amazing. Thank you.”
Jose Lerma… “Both times the work done on my car was outstanding, thank you!”
Merna Winkelman… “Thanks for the urgent personal one-on-one 1st class service. Thank you.”
John Kirkpatrick… “Dealership quoted $800.00 to fix problem- you took the time to look at it 1st then realized it was all ok and only cost $100.00!”
Ted Shubat… “Thank you.”
Judy Creasman… “John- I would have rated you a 5 but I had to come back to get brake fluid topped off. Other than that great service! I’ll be back for my next scheduled oil change/service. Thanks.”
Tim Richter… “Very fast return time. Thanks.”
Rick Nieves… “Excellent service; reasonable prices/rates; extremely courteous and customer service oriented!”
Michael Williams… “Outstanding service and speed.”
Meredith Costey… “Much better and cheaper than the dealership. Thanks.”
Alejandro De La Cruz… “Thank you for your help.”
Michael and Kim Atice… “Thanks! Will come back.”
Debbie Hudak… “We were very happy with your company and will be back! Thank you!”
Michael and Candice Grizer… “Probably the best car repair experience I’ve had. Thank you.”
Edna Tricher… “Informed manager at SAAA about your service and said I’d definitely recommend your shop.”
Kathleen and Tom…"Outstanding- will be a repeat customer."
Emil..."Very friendly staff..”
James…”Great Service, will definitely use again!”
Erin…”Overall I was impressed with the work at Schertz Auto. Getting parts and scheduling later took longer than expected but Mark was very good about making sure I stayed informed which really helped.”
Emory...”Very clean and courteous operation. Impressed with your offer of a ride when I dropped off the vehicle. Hope to continue business with you.”
Robert…”Great staff—Thanks Ken. You saved me hundreds with a fix instead of replacement, and you worked hard to get better offer on hard to find parts.”
Debbie…”It was a pleasure dealing with all of you and I will definitely call you my “Repair Destination.” Thank you.”
Renate…”I have never experienced such excellent service! I would highly recommend you to friends as a family great service, excellent prices. Thank you!”
Richard…”We are new to the area and happy that we found your shop. We will continue to bring our cars to your shop for service.”
Cathy…”I recently moved to Texas, and am glad to find a good, dependable, Christian “Doctor for my car” Thanks for being there!”
Pam... "David was very polite and did great work. Looks like we've found a new place for car repairs!"
Glynn... "Thank you, We enjoy doing business with you."
Carole…Thanks for the ride home!!
Corinne…"Most grateful as my husband is in a nursing home and needed a car badly. Thanks."
Kathleen and Tom…"Outstanding- will be a repeat customer."
Guadalupe…"Thank you for helping me with my cars!"
Erik…"Highly recommend! Very nice and friendly."
Steve…"Very professional."
James…"It is great knowing I can trust someone to fix my car while my husband serves time away in the military."
Bob…"Efficient operation!"
Eduardo…"Thank you!"
Sandra…"I’ll be calling soon for estimates on scheduled maintenance!"
Jane…"I was very pleased with the excellent service I received and will gladly recommend to my friends. Thank you so much!"
Pat…"I really appreciated having someone bring me home and pick me up when my car was finished. It meant a lot to me not having to worry how I was going to get home."
James…"Fast response to trouble shooting and work completed same day."
Christine…"Mark-Thanks for rescuing us! Everything was perfect!"
Karen…"Recommended by a co-worker- 1st visit there- will be back. Thanks!"
Donna…"You have a wonderful staff! I’m happy to find such a great local place for repairs!"
Pam…"Great Job! Thank You!"
Dan…"Very Satisfied."
Neota…"Have already recommended to family and friends. Would rate a 5+!"
Brenda…"Awesome customer service! We like the way you do the service after you contact us as to the cost. Thanks!"
Harvey…"Thank you for your help with our old van."
Marilyn…"With James so ill, I really appreciate your fast service. So glad two neighbors told me of your service. I thought you were only collision repairs."
Julie…"I was so pleased with everything-I will be back!"
Jack...."Thanks for your kindness."
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